Infrastructure matters

Strong policy, clear guidelines, adequate systems, and documented processes ensure efficiency and good governance. When employees understand policy and related processes, they can better support their employer’s intentions. And, when those in the community have clarity around how and when to approach an employer, time isn’t wasted, and efforts are maximized.


Policy, governance, and controls are crucial to a strong citizenship program, operating efficiency, and success.

Systems and workflow

A right-sized team with a strong due diligence process, systems, and technology can reduce risk and improve results.